FAQ
The answer to your questions
All of our Button Boxes only work on PC
A Button Box is made to make your live easier. Experience the thrill of starting your car with a real ignition switch and starter button.
To safe you a long, read here are bullet points:
We proudly carry the badge of Made in Germany. 100% of the production to the assembly, shipping and aftersales is located in Germany.
The Boxes are handmade with the highest attention to detail to make every setup feel extra special.
Our Button Boxes have been extensiverly droptested and have enven been driven over by a car to demonstarte the build quiality of our products.
We use high quality Polymer Plastic with hight heat and stress tolerances
Our Button Boxes are Plug and Play. Connect the USB and start binding your Buttons, you will be on the racetrack withing minutes.
For Boxes in the X-Series there is a programm "Simhub" required. This information can be found in the product description
Almost all of our Button Boxes have a VESA 75x75 Mounting hole arangement at the back. That means that you are able to reliably screw into to box to mount it to your linking.
If you have a aluminium Extrusion Simrig, we offer a mounting bracket that makes mounting our boxes extremly easy.
If you are still on a desk setup, we are also offering a Boxes with a desk clamp that is easy to setup and remove once you are done racing.
Write content to answer to common questions your customers may have about your products, shipping policies..
It depends on where you are. In germany within 1-3 business days. Orders within the EU will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We send our parcels with DPD and UPS: as soon as the shipment is on its way, you will receive a confirmation email with the tracking code. You can use this link to find out where your parcel is at any time.
Don't worry, we'll take care of it. As a matter of course, we do our best to ensure that all parcels arrive as quickly as possible. But sometimes things go wrong. So if your parcel is delayed, just send us an email to info@boxoneracing.com and we'll find a solution.
Oh dear, of course that's not supposed to happen. We're sorry if something went wrong here. Just send us an email to info@boxoneracing.com and we'll take care of it.
We want to offer our customers a risk free experience when ordering from BoxOneRacing
With the 30 Day test drive guarantee you are able to send the box back within 30 days after receiving it. If you are still unsure but want to test out the a Button Box, you are able to do just that.
Our packaging is chosen to let you experience the feeling of the buttons was well as the look and feel of the Box without actually opening it.
If you decide to not keep the box in its unopened state, you can easily send the box back and receive a refund - excluding the shipping costs
If you decided to open and test the Button Box on your PC and later decide that a Button Box is not something for you, you can easily send it back and get a refund - excluding the shipping costs and a service fee for testing and repackaging of the box
Since the Box is opened, there will be a service charge to test if the box is in good condition. Any additional damages or self-inflicted damage will be deducted from the refund amount
Click the contact button below or talk to our chat to get a fast answer to you question
