BoxOneRacing FAQ

Q: What about the quality, how do the Buttons feel and how is the Box made?

To safe you a long, read here are bullet points: Clicky Buttons and Switches, all with a tactile feel Handmade in Germany High Quality Polymer Plastics We use Buttons and Switches, used in real racecars Driven over by a car to deonstrate build quality CLICK HERE for our Youtube that has extenisve product showcases We proudly carry the badge of Made in Germany. 100% of the production to the assembly, shipping and aftersales is located in Germany. The Boxes are handmade with the highest attention to detail to make every setup feel extra special. Our Button Boxes have been extensiverly droptested and have enven been driven over by a car to demonstarte the build quiality of our products. We use high quality Polymer Plastic with hight heat and stress tolerances

FAQ

The answer to your questions

About our Prodcuts

Do our Button Boxes work on Playstation or Xbox?

All of our Button Boxes only work on PC

What can I do with a Button Box?

A Button Box is made to make your live easier. Experience the thrill of starting your car with a real ignition switch and starter button.

Direct access over all functions of your car and setup
Have direct control over: ABS, TC, BlackBox, Fuel, Tires, Lightstages, Blinkers, Camera and many, many more
Even mutlimedia controls like audiolevels and skipping musik

CLICK HERE FOR EVEN MORE INFO

What about the quality, how do the Buttons feel and how is the Box made?

To safe you a long, read here are bullet points:

Clicky Buttons and Switches, all with a tactile feel
Handmade in Germany
High Quality Polymer Plastics
We use Buttons and Switches, used in real racecars
Driven over by a car to deonstrate build quality
CLICK HERE for our Youtube that has extenisve product showcases

We proudly carry the badge of Made in Germany. 100% of the production to the assembly, shipping and aftersales is located in Germany.

The Boxes are handmade with the highest attention to detail to make every setup feel extra special.

Our Button Boxes have been extensiverly droptested and have enven been driven over by a car to demonstarte the build quiality of our products.

We use high quality Polymer Plastic with hight heat and stress tolerances

How do I connect it? Do i need a software?

Our Button Boxes are Plug and Play. Connect the USB and start binding your Buttons, you will be on the racetrack withing minutes.

For Boxes in the X-Series there is a programm "Simhub" required. This information can be found in the product description

How do I mount the Box to my Setup or Table?

Almost all of our Button Boxes have a VESA 75x75 Mounting hole arangement at the back. That means that you are able to reliably screw into to box to mount it to your linking.

If you have a aluminium Extrusion Simrig, we offer a mounting bracket that makes mounting our boxes extremly easy.

If you are still on a desk setup, we are also offering a Boxes with a desk clamp that is easy to setup and remove once you are done racing.

Shipping and Returns

Where do you deliver to?

Write content to answer to common questions your customers may have about your products, shipping policies..

How long will it take to get my orders?

It depends on where you are. In germany within 1-3 business days. Orders within the EU will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Which delivery service will fulfil my order?

We send our parcels with DPD and UPS: as soon as the shipment is on its way, you will receive a confirmation email with the tracking code. You can use this link to find out where your parcel is at any time.

My parcel has not arrived. And now?

Don't worry, we'll take care of it. As a matter of course, we do our best to ensure that all parcels arrive as quickly as possible. But sometimes things go wrong. So if your parcel is delayed, just send us an email to info@boxoneracing.com and we'll find a solution.

My delivery is incomplete. What can I do?

Oh dear, of course that's not supposed to happen. We're sorry if something went wrong here. Just send us an email to info@boxoneracing.com and we'll take care of it.

Wie funktioniert die 60-Tage-Testfahr-Garantie?

Teste deine Button Box 60 Tage lang an deinem eigenen Setup. Du darfst sie auspacken, anschließen und unter normalen Bedingungen nutzen.

Im Rahmen der freiwilligen Garantie erstatten wir den tatsächlich bezahlten Produktpreis.
Es gibt keine pauschale Prüf- oder Wiedereinlagerungsgebühr.
Ein Abzug erfolgt nur bei fehlenden Teilen, Schäden über das normale Testen hinaus oder notwendiger Aufbereitung. Er richtet sich nach dem tatsächlichen Wertverlust beziehungsweise Aufwand und ist auf den bezahlten Produktpreis begrenzt.

Dein gesetzliches Widerrufsrecht bleibt unberührt. Alle Bedingungen der 60-Tage-Testfahr-Garantie ansehen.